Meet the Team
Directors
Raza Dhanji, Laila Adatia and Maureen Akhaine.
Management
Between them, our Management Team has over 66 years of nursing and care experience. With a wealth of knowledge in a wide variety of settings and specialities, you and your loved ones are in very safe hands.
LAILA ADATIA
Registered Manager
Registered Nurse: 1982
Registered Sick Children’s Nurse: 1986
Emergency Nurse Practitioner: 2014
Laila has 40 years of nursing experience across a range of settings, including hospital, community, nursing & care homes. Until recently, Laila was part of the community’s Rapid Response Team & Rehabilitation Team. She continues to do bank shifts as a clinical nurse at the Urgent Care Centre in Milton Keynes.
MAUREEN AKHAINE
Registered Manager
Registered Midwife: 1993 (Philippines)
Registered Nurse: 2009
Maureen has over 9 years of nursing experience, having previously trained as a Midwife. Since moving across to nursing she has worked in General Medicine and A&E. Within the community, Maureen has been a part of the community’s Intermediate Care Services, which incorporates the Home to Stay, Rapid Assessment & Intervention, and Rapid Response Teams. Maureen also does bank shifts as a clinical nurse at Milton Keynes Urgent Care Centre.
CABDULKADIR MURSAL
Registered Manager
Diploma Level 5 – Management & Leadership: 2017
NVQ 3 Health & Social Care: 2015
We have recently welcomed Abdul as our Care Manager for Learning Disability and Mental Health. He has 10 years of experience in these specialist areas, working with a wide range of clients with varying needs, from a variety of backgrounds and care settings.
ANNA ANDRZEJEWSKA
Deputy Care Manager
Manual Handling Trainer
Infection Control and Personal Care Trainer
Anna has a wealth of knowledge in both care and anatomy and physiology. Whilst studying her master’s degree in Physiotherapy, she also trained as a paramedic- gaining clinical experience and essential skills along the way. Anna has 5 years of care experience since coming to the UK. After initially starting as a carer with Intrust Care, she was quickly recognised for her knowledge and high standards of care – becoming a field supervisor, as well as a trainer in manual handling. Anna has certificates allowing her to train our staff in manual handling, and infection control and personal care. She is also personally trained in Stoma, PEG. and Tracheostomy care.
SHARON CLARK
Quality & Compliance Manager
Sharon has 6 years of care experience in a variety of settings. She has cared for clients in a nursing home, supervised care within the community and gained a wealth of knowledge within audits and processes within the healthcare sector. She often goes out to calls for clients herself, which means she has a thorough understanding of our clients needs as well as the service we deliver to our clients.
MARYAM OSMAN
Care Coordinator
Maryam our Care Coordinator has worked with Intrust Care since 2018, initially looking after clients in the community, before moving into her current role. She has twelve years of care experience, within the community and nursing homes. Along with her mandatory care certificate, she is trained in many areas, including PEG feeding, Tracheostomy care and Stoma Care.
Supervisors
Our field care supervisors are extremely important here at Intrust Care. The current supervisory team has been handpicked by our registered managers and directors for their experience, skills, knowledge and leadership qualities.
Some of their duties include:
- Supervising their team of carers, offering guidance, support, training and feedback as appropriate
- Carrying out spot checks and reviews, to ensure our care is maintained to a high standard
- Working with our care coordinators to match carers to clients appropriately
- Providing on-call support, outside of office hours
- Maintaining good client relationships, responding to any changes, queries or concerns
- Ensuring all documentation is completed correctly and any incidents are recorded, reported and acted upon appropriately
- Ensuring carers adhere to all policies and procedures, as per company training and protocols
Our Carer’s
At Intrust, our carer’s are at the heart of what we do. We wouldn’t be able to deliver the high standard of care that our clients expect and deserve, without them.
Experienced, knowledgeable and compassionate, our carers really do look after our clients in the same way they would for their own family member. They support not only the client they are caring for, but the wider family as well. Always going the extra mile, we regularly receive feedback and thanks for our carers and the outstanding care they provide. We always make sure that this is passed on, as we believe our carers deserve the thanks and recognition for the hard work that they do.
All of our carers have in-house medication and manual handling training (using equipment such as hoists). Every member of staff has had a DBS (Disclosure and Barring Service) check and has provided satisfactory references, before going out into the community. Our carers also complete mandatory training that covers the 15 standards of care and Dementia awareness.
If you have a condition that requires very specific skills to be learned (such as tracheostomy care), we will also get our carers trained by outside bodies (such as Addenbrookes Hospital) in these specific areas of care.
Some of our carers speak another language alongside English. If English isn’t yours or your loved one’s first language and you have concerns about communication, please check with us to see if we can match you with a carer that can speak your first language.